Returns & Exchanges
At HATCH, we want you to feel confident and comfortable in your changing body. If your purchase isn't exactly what you needed, we accept returns of unworn, unwashed items with tags attached within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Choose Your Method
Select whether you would like to receive a refund to your original payment method or opt for an instant store credit to find a different size.
Pack and Ship
Print your prepaid shipping label and securely pack your items in the original mailer, ensuring all original tags are firmly attached.
Processing and Refund
Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund to be processed back to your account.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing